77taka Privacy Policy
Learn exactly how your personal information is collected, used, and kept secure. 77taka is always with you, backed by SSL encryption and fair play.
77taka ("we", "us", or "platform") places the highest importance on protecting the privacy and personal information of online gaming users in Bangladesh. This Privacy Policy ("Policy") explains what information we collect when you use 77taka's website and services, how we use it, who we share it with, and how you can control that information.
By using our services, you consent to the processing of your information in the manner described in this Policy. We ask that you read this Policy in full and contact us if you have any questions.
Policy Details
What Information We Collect
77taka collects the following types of information to improve your experience and ensure safe services:
1.1 Information You Provide Directly
When you create an account on 77taka or use our services, you voluntarily provide the following information:
- Full name and date of birth (for age verification — users must be 21 years of age or older)
- Email address and contact information
- Preferred payment method (information related to bKash, Nagad, Rocket, Upay, or bank transfer)
- Account login credentials
- Information provided when contacting customer support
1.2 Automatically Collected Information
When you use the 77taka platform, certain information is collected automatically:
- IP address and device identifiers
- Browser type, operating system, and device type
- Time and date of use, pages visited, and session duration
- Gaming activity and transaction history
- Data from cookies and similar tracking technologies
- Log file data that helps diagnose technical errors
1.3 Information Received from Third Parties
For the purposes of identity verification and fraud prevention, we may at times verify information from trusted third-party sources. Such data collection is always conducted in compliance with applicable laws and regulations.
How We Use Your Information
77taka uses your personal information only for the following lawful purposes:
- Account Management: To create, verify, and maintain your account, and to ensure secure login.
- Service Delivery: To properly manage gaming services, bonuses, promotions, and transaction processing.
- Identity Verification: To verify age (ensuring users are 21+) and to comply with anti-money laundering regulations.
- Security: To prevent fraud, illegal activity, and unauthorized access.
- Customer Support: To resolve your inquiries and complaints promptly and effectively.
- Service Improvement: To review user experience and further improve the platform.
- Legal Obligations: To comply with applicable laws and the directives of regulatory authorities.
- Communications: To notify you of important policy changes, security alerts, and transaction-related information.
We never sell your information or use it for purposes beyond those stated above.
Data Storage and Security
77taka follows the highest industry standards to protect your personal information. Our security measures include:
3.1 Technical Safeguards
- All data transmissions are secured using SSL (Secure Socket Layer) encryption technology
- Sensitive information is stored in encrypted form
- Regular security audits and vulnerability assessments are conducted
- Firewalls and intrusion detection systems are kept active
3.2 Administrative Safeguards
- Only authorized personnel have access to your information
- All staff operate under confidentiality agreements
- Data access is regularly reviewed and monitored
3.3 Retention Period
We retain your personal information for as long as your account is active or as needed to provide services. Even after an account is closed, information may be retained for a defined period as required by legal obligations, dispute resolution, and contract enforcement.
Data Sharing and Disclosure
77taka does not sell, rent, or share your personal information with third parties for commercial purposes. However, information may be shared in the following limited circumstances:
4.1 Service Provider Partners
We work with trusted third-party service providers who carry out specific functions on our behalf. These include payment processors (providers such as bKash, Nagad, Rocket, Upay, and others), technology service providers, and identity verification services. These partners receive only the minimum information necessary to perform their specific tasks and are required to comply with our privacy standards.
4.2 Legal Obligations
We may be required to disclose information to law enforcement agencies under a court order, directive from a government regulatory authority, or applicable law. Any such disclosure is strictly limited to the legal framework that requires it.
4.3 Business Transfers
In the event of a business merger, acquisition, or asset sale, user information may be transferred. In such cases, we will notify users in advance, and the new controller will also be required to comply with this Policy.
Cookies and Tracking Technologies
77taka uses cookies and similar technologies to improve your experience. Cookies are small text files stored on your device that help us remember your preferences and improve our services.
5.1 Types of Cookies
- Essential Cookies: Required for the basic functioning of the platform — login sessions, security tokens, and so on.
- Functional Cookies: Remember your preferences such as language and display settings.
- Analytics Cookies: Collect anonymous data to understand usage patterns and improve the platform.
5.2 Cookie Controls
You can control or decline cookies through your browser settings. Please note that declining essential cookies may prevent some important platform features from working properly.
Your Rights
As a 77taka user, you have the following rights regarding your own personal information:
- Right of Access: The right to request information about what data we hold about you.
- Right to Rectification: The right to correct inaccurate or incomplete information in your account.
- Right to Erasure: The right to request deletion of your personal information in certain circumstances, although exceptions apply for legal obligations.
- Right to Restrict Processing: The right to request that processing of your information be restricted in certain circumstances.
- Right to Object: The right to object to the processing of your information on specific grounds.
- Right to Data Portability: The right to request the information you have provided in a structured format.
To exercise these rights, please contact our customer support team. We will respond to your request within a reasonable time.
Privacy of Minors
77taka strictly does not provide services to persons under the age of 21. We do not knowingly collect any personal information from anyone under 21. If we become aware that a minor is using our services, we will immediately close that account and delete the associated information.
If a parent or legal guardian believes their child has accidentally created an account on our platform, please contact us immediately.
International Data Transfers
77taka uses international technology infrastructure, so your information may be stored or processed on servers outside Bangladesh. In such cases, we ensure that:
- Information is always transferred with appropriate security measures in place
- Adequate data protection provisions exist in the receiving country
- All parties involved comply with the terms of this Policy
Regardless of where your information is stored, the protection standards described in this Privacy Policy always apply.
Policy Changes and Updates
77taka may update this Privacy Policy from time to time. If there are any significant changes to the Policy, we will:
- Update the date on this page
- Display a notice on the platform
- Notify users by email where applicable
If you continue to use 77taka after updated terms are published, you will be considered to have consented to the new Policy. We recommend that you visit this page regularly.
Responsible Gaming and Privacy
77taka values responsible gaming and is ready to support you using information related to your gaming activity. If any concerning patterns appear in your gaming behavior, we may reach out to you.
To learn more about responsible gaming, visit our Responsible Gaming page. Information collected under this initiative is used solely for your benefit and is not shared with any third party.
Applicable Law and Jurisdiction
This Privacy Policy is governed by applicable law. Any disputes relating to this Policy will be resolved amicably. Contacting us directly to raise any concern or complaint is the best first step.
If any part of this Policy is found to be invalid or unenforceable, the remaining parts will remain fully in effect.
Contact Us
If you have any questions or concerns about this Privacy Policy, or wish to exercise your rights, please contact our customer support team. Our dedicated team provides support in Bengali 24/7.
Privacy Contact
Protecting your information is our priority — we are always ready to help with any questions.
Or speak with us directly in Bengali via our 24/7 live chat.
Related Policies: For more details, see our Terms and Conditions, Responsible Gaming and FAQ pages.